Privacy Policy

Last updated: 2026

This Privacy Policy explains how Digiscale ("we", "us", or "our") collects, uses, and protects your information when you visit our website or use our services. By using our website, you agree to this Policy.

1. Information We Collect

We may collect the following types of information:

Contact details such as name, email address, phone number, and company name when you fill out a form, book a call, or contact us.
Usage data such as pages visited, time spent on pages, and basic device / browser information, typically via analytics tools and cookies.
Communication records such as emails, WhatsApp messages, and other communications with our team.

2. How We Use Your Information

We use your information to:

Respond to your enquiries, bookings, and support requests.
Provide, operate, and improve our digital marketing and Google services.
Send service-related updates and, where permitted, marketing communications.
Analyse website performance and user behaviour to improve our content.

3. Sharing of Information

We do not sell your personal data. We may share your information only with:

Trusted service providers (for example, hosting, analytics, communication tools) who process data on our behalf under confidentiality obligations.
Authorities or third parties where required by law, legal process, or to protect our rights, users, or the public.

4. Cookies and Tracking

We may use cookies and similar technologies to remember your preferences, measure traffic, and improve the website. You can usually control cookies through your browser settings, but disabling them may affect certain features.

5. Data Retention and Security

We retain personal data only for as long as needed for the purposes described in this Policy or as required by law. We use reasonable technical and organisational safeguards to protect your information, but no method of transmission or storage is completely secure.

6. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal data, or object to certain processing. To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites or services (including Google products and social media). We are not responsible for the privacy practices or content of those third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates the current version. Your continued use of the website after changes means you accept the updated Policy.